I only got as far as the phone appearing in Explorer, but the files were never displayed zero. How many times over the years have I tried to access the files on my MotoG5Plus with my windoze computer, but failed. If you have a Gmail account, and because you have an Android you do, then you also have a Google Drive account. I use Drive to move files, pics and music between my device and PC. I rarely if ever physically connect me G5 Plus and my PC to each other anymore, since getting into Google Drive. OR do what I and I'm sure others have, use something like Google Drive or Drop Box as a middleman. If it's fine then invest in an SD card reader/writer if your PC doesn't have one built in. Otherwise look for USB Debugging although I haven't had to use USB Debugging in quite some time so I don't know where you'd find it or if it would make a difference.Ĭonsider powering down and removing the SD card, it might be damaged, corrupted or otherwise incompatible. It defaults to charging only and the second selection will allow you to transfer files. But you can also hunt around on any number of places and find it yourself.Īnd B, when you do connect make sure to pull down the Notification shade on your device. It's something that should come from the phone when you first connect it to your PC if it fails to find the driver. But A make sure you've downloaded the Moto driver to your PC. Sorry for the delayed response and I would imagine that you've already found a solution.
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